Refund and Return Policy
At Fable Figures, each product is individually 3D printed and hand-painted. Due to the custom nature of our items, we have a clear refund and return policy as follows:
Eligibility for Refund
Refunds are applicable only if:
The item received is significantly different from what was advertised.
The product arrives broken, damaged, or non-functional.
You must report any such issues within 7 days of delivery.
Return Process
To request a return:
Email us at hello@fablefigures.com with:
Your order number
Clear photos/videos of the issue
A brief description of the problem
If approved, the item must be returned in original condition and packaging.
Note: Return shipping costs are to be borne by the customer.
Refund Process
Refunds will be processed only after we receive and inspect the returned item.
Once approved, the refund will be credited to your original payment method within 7 business days.
Shipping charges are non-refundable. Only the product cost will be refunded if the return is approved.
Non-Refundable Cases
We do not offer refunds for:
Minor color or detail differences due to the handcrafted nature of our products
Change of mind after ordering
Orders returned without prior approval
Need help?
Contact us at hello@fablefigures.com for questions related to refunds and returns.