Shipping & Delivery Policy
At Fable Figures, we take pride in crafting each order with care. Our products are 3D printed and hand-painted, which means every item is made to order. Please read the policy below for all shipping-related details.
Processing Time
- All items are made-to-order.
- It takes 5 to 20 days to prepare your product, depending on complexity and current order volume.
Shipping
- Once your item is ready, it will be dispatched using the shipping method you selected at checkout.
- You will receive a tracking number once your order has been shipped.
- Delivery timelines vary based on your location and the chosen shipping provider.
Shipping Charges
- Shipping costs are calculated at checkout based on the delivery address and shipping method.
- Shipping charges are non-refundable, even in cases of approved returns or refunds.
Delays
- While we aim to ship on time, external factors like customs, weather, or courier delays may affect final delivery dates.
- We are not responsible for delays caused by courier companies or circumstances beyond our control.
Delivery Issues
If your package is delayed or lost after shipping, please contact us at hello@fablefigures.com, and we will assist you in coordinating with the shipping provider.